C-suite Revenue Advisory for Ecommerce
Board-room level input for ecommerce brands between $50M and $500M. The room where the revenue decisions actually get made — pricing, retention architecture, category strategy, AI-native operating model.
Rahul Sharma — Executive Leader across marketing, ecommerce, product, and operations. President, Small Fidelity Services Limited.
“I connect ideas and people to deliver value.”
Sectors Retail · Ecommerce · Telecommunications · Media · Technology · Consumer Packaged Goods
Where the work has happened Rogers·Microsoft·Xbox Canada·P&G·Shaw·Freeplay Energy·Chatr·Webhelp·The Bay·Bell Canada·Campbell’s
Board-room level input for ecommerce brands between $50M and $500M. The room where the revenue decisions actually get made — pricing, retention architecture, category strategy, AI-native operating model.
Senior marketing leadership at 1–3 days a week. For brands between full-time hires, between eras, or building the marketing organization for the first time.
Monthly cadence. Called on for the decisions that don’t fit in a job description. Board seat where fit exists.
30 years, working outward from the shelf. What retail looks like today is the point — the earlier work is why I read the current moment the way I do.
Freeplay Energy (VP North America) — specialty retail account by account: MEC, REI, LL Bean, Eddie Bauer, Coast Mountain. Shaw On Demand (VP) — the most profitable VOD launch of its kind in Canada. Xbox Canada (Microsoft, Platform Manager) — 70% of Xbox Canada revenue sold through Best Buy, EB Games, Walmart, Costco. And underneath all of it, the training that set the frame: P&G as Assistant Brand Manager, Detergents — where P&G was about selling to banners that retailed, and the first assignment was always a store-check summary.
The surface keeps changing — grocery aisle, big-box, telco channel, Shopify, AI. The mechanics don’t.
Runs through my family. My father, Professor Satya P. Sharma, taught Cultural Anthropology there for 44 years. My mother, Manjari Sharma, was a sculptor whose work sits on the campus. I spent five years there as a student. I now teach there as faculty.
COMM 454 — Retail Digital Marketing
Edwards School of Business. Recent lecture: Shopify AI — How AI Is Turning Chat Into the New Digital Storefront and Disrupting Retail Marketing (passcode: Huskies).
Manjari Sharma Memorial Award in Sculpture
Established November 24, 2009. College of Arts & Science. Awarded to undergraduate students in their third or fourth year of the Bachelor of Fine Arts program, specialization in sculpture.
Satya P. Sharma Memorial Award
Established May 24, 2023. College of Arts & Science. Supports a graduate student in the Anthropology MA program. In memory of Professor Satya P. Sharma who retired in 2014 after 44 years of research and teaching in Cultural Anthropology.
Vice President, Board of Directors
Hari Sharma Foundation.
Four active workstreams — the advisory practice in §01 is one of the outputs, not the whole shop.
Answer Engine Optimization practice for the AI-search era — making brands show up when ChatGPT, Perplexity, and Gemini answer. Client pilots to date have earned 5-star Trustpilot reviews.
Toronto Shopify revenue growth agency. Klaviyo Master Silver, Shopify Partner. Email, SMS, CRO, retention. growthautomated.ai.
iOS app on Apple Health APIs. Medication and supplement compliance. First-principles design for accessibility — an in-market test of outcome-oriented digital health.
Ten utility applications governed by custom agents — Chief of Staff, Shopper, Support. A working test bed for scaled-agile, AI-native operations.
Leave your email — one reply from Rahul, not a list.
Or email rsharma@smallfidelity.services directly.